Free Essays on Shouldice Hospital

SHOULDICE HOSPITAL ¡Ã‚ ¦S STRATEGY The key to Shouldice Hospital ¡Ã‚ ¦s performance is its tightly focused service strategy. Shouldice has concentrated its market of sick people according to their complaints and then narrowed down to only one segment that is inexpensive to serve. Shouldice hospital accepts patients with only external types of abdominal hernias. It does not treat patients with internal hernias, such as hiatus or patients with any kind of medical risk. The benefits of a focused operation are readily demonstrated at Shouldice Hospital, whose very unusual product is a  ¡Ã‚ §hernia vacation. ¡Ã‚ ¨ Patients are admitted to a mansion like hospital in a beautiful setting outside Toronto. Every detail of the hospital ¡Ã‚ ¦s operations is focused on providing high-quality hernia care in a congenial, restful atmosphere. Patients mingle, mix, and generally relax, enjoying the experience so much that the annual reunion dinner is oversubscribed. SHOULDICE HOSPITAL ¡Ã‚ ¦S COMPETITIVE DIMENISIONS Competitive dimensions help to position the hospital in the market as the most cost effective and efficient organization to attract more customers. Shouldice Hospital in Canada focuses on hernia operations for otherwise healthy patients. The founder developed and standardized a repeatable surgical procedure that requires only local anesthesia and encourages patient movement, participation, and socialization through excellent ambulatory care provided in a non-hospital-like environment. The Shouldice process provides very high quality service at relatively low cost. It is, however, very inflexible and will not accept patients who have any risk factors and certainly does not treat patients for anything other than hernias. In detail, a few major competitive dimensions that form the competitive position of Shouldice hospital are as follows: Æ’Ã ¦ Cost: Shouldice Hospital is known for its efficient and inexpensive services. The average cost for a typical ... Free Essays on Shouldice Hospital Free Essays on Shouldice Hospital SHOULDICE HOSPITAL ¡Ã‚ ¦S STRATEGY The key to Shouldice Hospital ¡Ã‚ ¦s performance is its tightly focused service strategy. Shouldice has concentrated its market of sick people according to their complaints and then narrowed down to only one segment that is inexpensive to serve. Shouldice hospital accepts patients with only external types of abdominal hernias. It does not treat patients with internal hernias, such as hiatus or patients with any kind of medical risk. The benefits of a focused operation are readily demonstrated at Shouldice Hospital, whose very unusual product is a  ¡Ã‚ §hernia vacation. ¡Ã‚ ¨ Patients are admitted to a mansion like hospital in a beautiful setting outside Toronto. Every detail of the hospital ¡Ã‚ ¦s operations is focused on providing high-quality hernia care in a congenial, restful atmosphere. Patients mingle, mix, and generally relax, enjoying the experience so much that the annual reunion dinner is oversubscribed. SHOULDICE HOSPITAL ¡Ã‚ ¦S COMPETITIVE DIMENISIONS Competitive dimensions help to position the hospital in the market as the most cost effective and efficient organization to attract more customers. Shouldice Hospital in Canada focuses on hernia operations for otherwise healthy patients. The founder developed and standardized a repeatable surgical procedure that requires only local anesthesia and encourages patient movement, participation, and socialization through excellent ambulatory care provided in a non-hospital-like environment. The Shouldice process provides very high quality service at relatively low cost. It is, however, very inflexible and will not accept patients who have any risk factors and certainly does not treat patients for anything other than hernias. In detail, a few major competitive dimensions that form the competitive position of Shouldice hospital are as follows: Æ’Ã ¦ Cost: Shouldice Hospital is known for its efficient and inexpensive services. The average cost for a typical ...

Tips For Dealing with a Bad Boss

Tips For Dealing with a Bad Boss Jill Jacinto, HuffPo’s â€Å"Millennial Expert† has some suggestions for handling outrageous boss requests that cross the line from demanding to ridiculous. It’s harder than it sounds! At my first editorial assistant job out of college, they hired an executive who didn’t understand that my job was supporting the whole department- he was used to having a personal secretary and didn’t realize that I was not there to manage his calendar or handle his lunch order. But I couldn’t just say â€Å"sorry, you’re out of luck.† I had to deftly navigate the intersection of the professional and the political- and you can do it too!Say Yes, then Ask QuestionsAccording to Robert Hosking, the Executive Director of OfficeTeam who spoke with Jacinto, it’s better to try to be helpful instead of pointing to your job description and shrugging. If it’s something way outside of your typical roster of tasks, it’s probably worth ask ing your boss after the task is done if you can clarify their expectations and priorities for your workflow.If you’re at the bottom of the office hierarchy, it’s possible they’ll just add â€Å"gofer† to the list, but at least you’ll have directed their attention back to the job you were hired to do. You can also go to HR and ask them to mediate a discussion, particularly if you feel you’re being taken advantage of.Stay Away from NegativityRoy Cohen, author of The Wall Street Professional’s Survival Guide, suggests an anti-â€Å"Just Say No† response. If you refuse to go above and beyond, someone else probably will, and you’ll start to get a reputation as a non-starter.If you decide you do need to turn down an ask, try responses that show you’re capable of compromising and also fully loaded with to-dos, like â€Å"I’m just now finishing up a project on deadline- if this request needs to come first, I can s et it aside, just let me know if I should rearrange.† or â€Å"Is it possible to tackle this first thing in the morning? I can come in as early as you need me, but I have a prior commitment tonight†Politely Ask for ClarificationWith a boss who seems inclined to just keep piling on the demands, or worse, micromanaging how you fulfill them, sometimes it’s helpful to turn into the skid and ask for more clarification.Try questions like, â€Å"And would you like me to do X? How should I approach Y? Can you take a look at this and tell me if I’m on the right track?† This serves a dual purpose- it lets them weigh in at every step so you don’t waste your time on something they’ll ask you to re-do, and it makes you enough of a pain that they may micromanage less.When Requests Become UnreasonableWhenever I’m trying to decide if a request is reasonable or not, I try to mentally review the give-and-take dynamics in the office as a whole. If I’m in a company where the culture is to pitch in, I try to go with the flow a little more. If everyone else pretty much sticks to their lane and I suspect I’m being tapped as the youngest, or as a woman, or as most likely to be accommodating against my own self-interest, I might try to propose a compromise rather than just saying yes.I spent some time at a very small nonprofit with a boss who was, to say it politely, very hands-on. I’d been responsible for compiling a video slideshow for our annual benefit, which was only a few days away, and the video editor we’d hired was late turning around a final cut. My boss insisted I make the trek to the editor’s apartment after work and deliver the DVD to her apartment, which meant staying late at the office and walking over to get it in the pouring rain, then taking an express bus uptown and arriving home close to 11.I was wet, cold, and miserable by the time I had the DVD in my hand. To make matters wo rse, my boss wasn’t picking up the phone to confirm I should drop it off that night, so I finally gave up and went home.My boss was leaving me furious messages by the time I got back to my apartment–despite the fact that she’d been unreachable. She told me I should have gone to another coworker’s apartment to view it–she didn’t even trust me to watch a 15 minute video! I quit about a month later. If it have been a larger office, or I had been older than 22, I would have tried some of the other strategies before I gave up–but sometimes unrelenting inappropriate requests are a sign that you’re working in the wrong office.